Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Order and payment-related information
  • Account login details (if you create an account)
  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:
  • Process and fulfil orders
  • Manage customer accounts and order history
  • Respond to enquiries and customer support requests
  • Send order-related communications
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

3. Cookies

Our website uses cookies to ensure proper functionality and improve your browsing experience. You can manage or withdraw your cookie preferences at any time through our cookie consent banner.

4. Sharing of Personal Data

We may share your personal data with trusted third parties only when necessary, including:
  • Payment service providers
  • Delivery and logistics partners
  • Technical service providers supporting website functionality
All third parties are required to handle your data securely and in accordance with GDPR.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: [email protected]